Hyatt Place West Des Moines Jordan Creek | Hotel in West Des Moines

| 9.2 (1008 Reviews) |   Pet Friendly  1 Bathroom
West Des Moines Hotel | Hyatt Place West Des Moines Jordan Creek

Hotel in West Des Moines

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Hyatt Place West Des Moines Jordan Creek offers 123 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 50-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Private bathroom
  • Towels
  • Free toiletries
Bedroom
  • Premium bedding
  • Air conditioning
  • Bed sheets
  • Heating
  • Phone
  • Iron/ironing board
  • Desk chair
  • Desk
  • Free newspapers
Breakfast
  • Free buffet breakfast available daily
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking available
  • Free self parking on site
  • Onsite parking includes off-street options
Accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Braille signage
  • 2 on-site accessible parking spaces
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • 24-hour fitness center
  • Indoor pool
Entertainment
  • Satellite channels
  • 50-inch LED TV
  • Pay movies
  • Premium channels
General
  • Meeting rooms
  • Computer station
  • 24-hour business center
  • Banquet hall
  • Newspapers in lobby
  • Front-desk safe
  • Elevator
  • ATM/banking services
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Laundry facilities
  • Indoor pool
  • Dry cleaning service
  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Picnic area

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight late check-in subject to availability
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Pet fee: usd 100.00 per accommodation (varies based on length of stay) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 100.00 per accommodation (varies based on length of stay) welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt)

Reviews

Sheila
Aug 31, 2026 11:27:38 PM
Review Score:   6
Summary: Clean room. I felt very safe on my own. Tv wouldn’t connect to internet and limited channels. Called from desk. No help after 1.5 hours.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed with Sofa bed, Accessible (Shower)
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed, Accessible (Shower)

General

No cribs (infant beds), Number of bedrooms - 1, Separate sitting area, Sofa bed, Bathtub or shower, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Separate dining area, Bed count maximum 2
Suite, 1 King Bed with Sofa bed
Room Size: 690 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 King Bed with Sofa bed

General

Ping - 19, Square meters - 64, Square feet - 690, Separate sitting area, Sofa bed, Extra bed count 1, Bed count minimum 2, Separate dining area, Free cribs/infant beds, Bed count maximum 2
Room, Accessible (2 Queen Beds & 1 SofaBed)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Room, Accessible (2 Queen Beds & 1 SofaBed)

General

No cribs (infant beds), Number of bedrooms - 1, Sofa bed, Bed count maximum 3, Wheelchair accessible, Extra bed count 1, Bed count minimum 3
Room, 1 King Bed
Room Size: 313 square feet m2
1 King Bed
Room, 1 King Bed

General

Outdoor spaces not available, Square feet - 313, Ping - 8.80, Square meters - 29, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Room, Multiple Beds (2 Queen, 1 Sofa Bed)
Room Size: 362 square feet m2
3 Queen Beds and Double Sofa Bed
Room, Multiple Beds (2 Queen, 1 Sofa Bed)

General

Square feet - 362, Sofa bed, Bed count maximum 3, Extra bed count 1, Square meters - 34, Free cribs/infant beds, Ping - 10, Bed count minimum 3
Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)
Room Size: 362 square feet m2
3 Queen Beds and Double Sofa Bed
Room, Multiple Beds (High Floor, 2 Queen and 1 Sofa Bed)

General

Square feet - 362, Sofa bed, Bed count maximum 3, Extra bed count 1, Square meters - 34, Free cribs/infant beds, Ping - 10, Bed count minimum 3
Room, 1 King Bed with Sofa bed (High Floor)
Room Size: 313 square feet m2
2 King Bed and Double Sofa Bed
Room, 1 King Bed with Sofa bed (High Floor)

General

Ping - 9, Square feet - 313, Square meters - 29, Sofa bed, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)
Room Size: m2
3 Queen Beds and Double Sofa Bed
Room, Accessible, Bathtub (2 Queen Beds & 1 SofaBed)

General

No cribs (infant beds), Number of bedrooms - 1, Bed count maximum 3, Wheelchair accessible, Bed count minimum 3

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this West Des Moines hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the West Des Moines hotel starts from $121 per night with includes Accessibility, Business Services, Bedding/Linens, Pet Friendly, Pool, Guest Services, Breakfast, Heating, Internet, Kitchen, TV, Balcony/Terrace, Security/Safety, Child Friendly, Laundry, Wheelchair Accessible, Toiletries, Entertainment, Wellness Facilities, Restaurant, Bar, Air Conditioner, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Des Moines hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the West Des Moines hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.