Skip to main content

Crowne Plaza Chester by IHG | Hotel in Chester

| 8.8 (1003 Reviews) |  1 Bathroom
Chester Hotel | Crowne Plaza Chester by IHG

Hotel in Chester

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Change of towels is available on request.
Crowne Plaza Chester by IHG offers 160 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Deep soaking bathtub
  • Private bathroom
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Egyptian cotton sheets
  • Blackout drapes/curtains
  • Heating
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Bed sheets
  • Premium bedding
  • Laptop-friendly workspace
  • Soundproofing
  • Connecting rooms available
  • Water-efficient toilets only
  • Desk
  • Laptop-compatible safe
  • Turndown service
  • Phone
  • Water-efficient showers only
  • Recycling
  • Iron/ironing board
Breakfast
  • 24-hour room service
  • English breakfast available for a fee weekends 7:00 AM–10:30 AM: GBP 25.00 for adults and GBP 9.95 for children
  • 1 bar
  • 1 restaurant
  • Coffee/tea in common area(s)
  • Minibar
  • Free tea bags/instant coffee
  • Free bottled water
  • Electric kettle
Parking
  • Self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Electric car charging station on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible fitness center
  • Wheelchair-width doorways
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Assistive listening devices available
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • In-room accessibility
Activities
  • Steam room
  • Hot tub
  • Fitness center
  • Sauna
  • Bike storage
  • Bike parking
  • Indoor pool
  • Full-service spa
  • Segway rentals/tours
  • Mountain climbing
  • Ziplining
  • Horse riding
  • Golfing
  • Bicycle rentals
Entertainment
  • 32-inch flat-screen TV
  • Digital channels
General
  • Meeting rooms - 11
  • Conference center (10269 square feet of space)
  • Business center
  • Biodegradable coffee stirrers
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegetarian dining options
  • At least 80% organic food
  • No plastic coffee stirrers
  • No plastic water bottles
  • Double-glazed windows
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Romance packages available
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • No plastic drinking straws
  • Couples dining
  • Reusable cups only
  • TV in lobby
  • Biodegradable drinking straws
  • Reusable tableware only
  • Vegan dining options
  • Local artist showcase
  • No plastic soda bottles
  • Slovenian
  • Portuguese
  • Russian
  • English
  • Hungarian
  • Polish
  • French
  • Spanish
  • Romanian
Guest Services
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Free cribs/infant beds
  • Wedding services
  • Multilingual staff
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Turndown service
  • Change of towels (on request)
  • Concierge services
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
Spa
  • Spa open daily
  • Body treatments
  • Massage - deep-tissue
  • 3 treatment rooms
  • Manicures and pedicures
  • Facials
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability early check-in is available for a fee contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for english breakfast: approximately gbp 25.00 for adults and gbp 9.95 for children self parking fee: gbp 20 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed guests must contact this property in advance to reserve high chair this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. cashless transactions are available noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Gareth
Oct 11, 2026 05:04:52 PM
Review Score:   10
Summary: Lovely hotel and great location for the City
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 1 King Bed (Super King)
Room Size: 240 square feet m2
1 King Bed
Premium Room, 1 King Bed (Super King)

General

Square meters - 22, Square feet - 240, Bathrobes, Slippers, Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Bed count maximum 1
Premium Room, Multiple Beds
Room Size: 315 square feet m2
3 Queen Bed and Double Sofa Beds
Premium Room, Multiple Beds

General

Square meters - 29, Square feet - 315, Bathrobes, Slippers, Sofa bed, Number of bedrooms - 1, Ping - 9, Bed count minimum 3, Bed count maximum 3, Extra bed count 1
Premium Room, 1 King Bed, Club Lounge Access (Super King)
Room Size: 240 square feet m2
1 King Bed
Premium Room, 1 King Bed, Club Lounge Access (Super King)

General

Square meters - 22, Square feet - 240, Bathrobes, Slippers, Number of bedrooms - 1, Club level room, Ping - 7, Bed count minimum 1, Bed count maximum 1
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom (Super King)
Room Size: 420 square feet m2
1 King Bed
Suite, 1 Bedroom (Super King)

General

Square meters - 39, Square feet - 420, Bathrobes, Slippers, Sofa bed, Number of bedrooms - 1, Club level room, Ping - 12, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Premium Room
Room Size: m2
1 Twin Bed
Premium Room

General

Bathrobes, Slippers, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Queen Bed with Sofa bed
Room Size: 230 square feet m2
2 Queen Bed and Double Sofa Bed
Standard Room, 1 Queen Bed with Sofa bed

General

Square meters - 21, Square feet - 230, Sofa bed, Number of bedrooms - 1, Ping - 6, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Premium Room, 1 Queen Bed, Club Lounge Access
Room Size: 240 square feet m2
1 Queen Bed
Premium Room, 1 Queen Bed, Club Lounge Access

General

Square meters - 22, Square feet - 240, Bathrobes, Slippers, Number of bedrooms - 1, Club level room, Ping - 7, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Queen Bed
Room Size: 215.3 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Square meters - 20, Square feet - 215.3, Number of bedrooms - 1, Ping - 6.0, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Twin Beds
Room Size: 230 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

Square meters - 21, Square feet - 230, Number of bedrooms - 1, Ping - 6, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 Queen Bed
Room Size: 240 square feet m2
1 Queen Bed
Premium Room, 1 Queen Bed

General

Square meters - 22, Square feet - 240, Bathrobes, Slippers, Number of bedrooms - 1, Ping - 7, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed (Super King)
Room Size: 230 square feet m2
1 King Bed
Standard Room, 1 King Bed (Super King)

General

Square meters - 21, Square feet - 230, Number of bedrooms - 1, Ping - 6, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Chester hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Chester hotel starts from $164 per night with includes Restaurant, Bar, Air Conditioner, Accessibility, Security/Safety, Bedding/Linens, Breakfast, Child Friendly, Wheelchair Accessible, Heating, Internet, Laundry, Toiletries, Parking, TV, Business Services, Spa, Guest Services, Hot Tub, Pool, Wellness Facilities, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chester hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Chester hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.